Privacy Policy

Last updated: 27.06.2025


CrediEdge (“we”, “our”, or “us”) is committed to protecting the privacy of our website users, clients, and partners. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Who We Are

CrediEdge is a UK-based consultancy helping businesses improve their credibility, competitive positioning, and client acquisition. Our website address is: https://crediedge.co.uk


2. Information We Collect

2.1 Personal Data You Provide

  • Contact details (name, email, phone number, company) when contacting us, signing up, booking calls, or purchasing Services.
  • Business details (website URL, competitor information, project scope).
  • Payment information is processed via third-party providers (we do not directly store payment details).

2.2 Automatically Collected Data

  • Browser/Device information, IP address, usage patterns, pages visited, and referring URLs via cookies and analytics tools (e.g., Google Analytics).
  • Interaction data such as forms filled, buttons clicked, and time spent on pages.

2.3 Third-Party Data

Publicly available business information (e.g., company websites, social media profiles).

Data from third-party tools (e.g., Calendly bookings, Stripe payments, analytics providers).


3. How We Use Data

Your data is processed to deliver our services efficiently and to maintain the quality and security of our systems.

We use your data to:

  • Provide our credibility audits and strategy reports
  • Book and manage consultations or calls
  • Improve website experience and functionality
  • Communicate with you about services, updates, or support
  • Analyse trends for internal business development
  • Comply with legal and regulatory obligations


4. Legal Bases for Processing

We process personal data under the following lawful bases:

  • Consent – When you voluntarily provide information (e.g. contact forms)
  • Contract – To deliver our services as agreed with you
  • Legitimate interest – For analytics, service improvements, or limited marketing
  • Legal obligation – When required to comply with UK laws and regulations


5. Cookies and Tracking Technologies

We use cookies and similar technologies to personalise your experience, analyse website traffic, and deliver relevant content.

What are cookies?

Cookies are small text files stored on your device when you visit our website. They help us understand how users interact with the site.

Types of cookies we use:

  • Strictly necessary cookies – Essential for the website to function properly
  • Performance cookies – Help us measure and improve site performance
  • Functional cookies – Enable enhanced features and personalisation
  • Analytics cookies – Allow us to understand usage patterns and improve UX (e.g. Google Analytics)
  • Marketing cookies – Used for limited remarketing or campaign measurement (only with user consent)

Managing cookies:

You can control and manage cookie settings through your browser preferences. Most browsers allow you to refuse or delete cookies if you wish, though this may affect your experience on our site.

A cookie consent banner will appear when you first visit, allowing you to accept or manage your preferences.

6. How We Store and Protect Your Data

We take data protection seriously and implement appropriate measures to ensure your personal information is safe.

Measures include:

  • Encrypted communication via SSL
  • Secure storage solutions with controlled access
  • Internal access is restricted to authorised personnel only
  • Routine audits and system updates

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy.


7. Sharing of Information

We do not sell or rent your personal data. We may share data under limited circumstances, such as:

  • With trusted third-party service providers (e.g. analytics tools, scheduling systems, payment processors)
  • Where legally required (e.g. HMRC or ICO requests)
  • To protect our business or enforce legal terms

All third parties are contractually obligated to comply with UK data protection standards.

8. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete information
  • Request the deletion of your data
  • Withdraw consent at any time (where processing is based on consent)
  • Object to processing where applicable
  • Request data portability
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, contact us at admin@crediedge.co.uk

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy policies, security, or content of these third-party sites. You should review their individual policies before submitting any data.

10. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. The most recent version will always be available on our website, and significant changes will be communicated via email or on the site.

11. Contact Us

If you have any questions or concerns about how we handle your data, or wish to make a rights request, please contact us:

CrediEdge Ltd

Email: admin@crediedge.co.uk

Website: www.crediedge.co.uk

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